Sustain Psychology’s Cookie Policy

This cookie policy explains how Sustain Psychology (“Company”, “we”, “us” and “our” ) uses cookies and similar technologies to recognise you when you visit our website at https://www.compassiontraining,co.uk (“Website”). It explains what these technologies are and why we use them, as well as your rights to control use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case Sustain Psychology) are called “first-party cookies”. Cookies set by parties other than the website owner are called “third-party cookies” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g. interactive content and analytics). The parties that set these third-party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate. And we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.

 How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner on our website. If you choose to rejct cookies you may still use our website though your accesss to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.

The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

 Essential cookies:

These cookies are strictly necessary to provide you with services available through our Website and tp use some of its features, such as access to secure areas.

Name: m

Purpose: Tracks the user’s session for Stripe

Provider: m.stripe.com

Service: Stripe

Country US

Type: server_cookie

Expires in: 1 year 11 months 29 days

Name: rc::a

Purpose: Used to track and analyse user behaviour to distinguish human from bots or automated software

Provider: www.google.com

Service: reCATCHA

Country: US

Type: htmllocalstorage

Expires in: persistent

Performance and functionality cookies:

These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies certain functionality (like videos) may become unavailable.

Name: PHPSESSID

Purpose: Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.

Provider: app.acuityscheduling.com

Service: PHP.net

Country:US

Type: server_cookie

Expires in: 29 days

Name: sc_anonymous_id

Purpose: to aid functionality between sites

Provider:w.soundcloud.com

Country: US

Type:html_local_storage

Expires in: 10 years

Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us to understand how our website is being used or how effective our marketing campaigns are, or to help us customise our Website for you.

Name: crumb

Purpose: The crumb cookie is used in order to recognise a computer when a user visits our website. It also prevents cross-site request forgery.

Provider: compassiontraining.co.uk

Service: Showtime Analytics

Country: US

Type: server_cookie

Expires in: session

Name: pgif

Purpose:: Keeps track of special fonts used on the website for internal analysis. The cookie does not register any visitor data.

Provider: p.typekit.net

Country: US

Type: pixel_tracker

Expires in: session

Name: test

Purpose: Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliane of the website.

Provider: assets.squarespace.com

Country: US

Type: html_local_storage

Expires in: persistent

 

Name: device_id

Purpose:

Provider: acuityscheduling.com

Service:

Country: US

Type: server_cookie

Expires in 1 year 11 months 29 days

How can I control cookies on my browser?

As the means by which you can refuse cookies through your web browser controls vary from browser to browser you should visit your browser’s help menu for more information.

For help locating cookies on your device, visit your browser's documentation:

 

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.

 

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about the use of cookies and related technologies.

This cookie policy was last updated October 2023

 

Where can I get further information?

If you have any questions about our use of cookies or other technologies please email us at info@sustainpsychology.co.uk

 

© Sustain Psychology October 2023